One Community Health Privacy Notice
Last modified: 12/20/2020
Introduction
One Community Health respects your privacy and is committed to protecting it through our compliance with this notice. This notice describes:
The types of information we may collect or that you may provide when you use the One Community Health website, OneCommunityHealth.org (the “Website”), or the features of the Website.
Our practices for collecting, using, maintaining, protecting, and disclosing that information.
What choices are available to you with respect to the collection, use and disclosing of that information.
What types of security procedures are in place to protect against the loss or misuse of that information.
This notice applies only to information we collect through the Website, including without limitation, in email, text, and other electronic communications sent through or in connection with the Website.
This notice DOES NOT apply to information that:
We collect offline or on any other apps or websites not described in this notice.
You provide to or that is collected by any third party.
Further, this notice does not apply to protected health information. Information that is protected health information may be subject to additional protections, and you may have additional rights regarding such information, pursuant to the federal Health Insurance Portability and Accountability Act of 1996 and its implementing regulations (“HIPAA”), and similar state laws, as applicable. Please refer to One Community Health’s Notice of Privacy Practices for more information regarding your protected health information.
Please read this notice carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, do not use the Website. By using the Website, you agree to this privacy notice. This notice may change from time to time. Your continued use of the Website after we revise this notice means you accept those changes, so please check the notice periodically for updates.
Medical Advice or Services
IF YOU ARE EXPERIENCING A MEDICAL EMERGENCY, YOU SHOULD DIAL “911” IMMEDIATELY.
The content of the Website is for informational purposes only and does not constitute professional medical advice, diagnosis, treatment, or recommendations of any kind. Further, the Website is not intended for use in the diagnosis of disease or other conditions, or in the cure, mitigation, treatment, or prevention of disease. You should always seek the advice of your qualified One Community Health health care professional or other qualified health care professional with any questions or concerns you may have regarding your individual needs and any medical conditions. Visiting the Website does not create a physician-patient relationship. Reliance on any information appearing on the Website, without further consultation with a One Community Health health care professional, is solely at your own risk.
Children’s Privacy
The Website is not intended for children under 13 years of age, and we do not knowingly collect personal information from children under 13. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at compliance@onecommunityhealth.org.
Information We Collect and How We Collect It
We collect information from and about users of our Website:
Directly from you when you provide it to us.
Automatically when you use the Website.
Information You Provide to Us
We may collect personal information from you when you submit forms, upload information or content, or request information through the Website. We may directly collect the following types of information you provide to us: your name, postal address, email address, telephone number, and information related to your health care. When you provide comments or feedback or make submissions of content or information using the Website, we may further collect that content or information and associate it with you. To ensure the quality of your interactions with our personnel, we may also monitor, document, and retain communications between you and our personnel. If you do not want us to collect this information, please do not provide it.
Automatic Information Collection and Tracking
When you access and use the Website, the Website may use technology to automatically collect information about your activity on the Website. For example, we may collect the following information:
Usage Details. When you access and use the Website, we may automatically collect certain details of your access to and use of the Website, including traffic data, location data, logs, and other communication data and the resources that you access and use on or through the Website.
Device Information. We may collect information about your mobile device and internet connection, including the device’s unique device identifier, IP address, operating system, browser type, mobile network information, and the device’s telephone number. However, we do not link your IP address with any other of your personal information.
Location Information. The Website may collect time information about the location of your device.
If you do not want us to collect this information do not use the Website.
Information Collection and Tracking Technologies
We may collect this information through the use of tracking technologies which automatically collect information from you when you use the Website. We may use the following tracking technologies:
Cookies. A cookie is a small file placed on your internet browser or mobile device which saves and recognizes your browsing habits. Cookies can be “Persistent” or “Session” cookies. Persistent cookies remain on your computer or mobile device when you go offline, while Session cookies are deleted as soon as you close your web browser.
Web Beacons. Pages of the Website and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit One Community Health, for example, to count users who have visited those pages or opened an email and for other related statistics (for example, recording the popularity of certain content and verifying system and server integrity).
Most internet browsers allow you to block or delete cookies and other similar technologies from your browser. If you do not agree to the use of cookies or similar technologies, please disable or delete them by following the instructions for your browser set out here: http://www.allaboutcookies.org/, or use automated disabling tools where available. However, if you reject or disable cookies, you may still use the Website, but your ability to use some Website features may be limited.
Collection of Payment Data
When you use the Website, you may be directed to our third party payment processor to handle payment transactions with One Community Health. Any payment transactions will be subject to such third party payment processor’s privacy policy and terms and conditions.
How We Use Your Information
We use information that we collect about you or that you provide to us, including any personal information, to:
Provide you with the Website and its contents, and any other information, products or services that you request from us.
Develop, provide, and improve the Website and our other products or services, conduct internal reviews of our Website and our other services, and to protect the security and integrity of our Website and our other services.
Manage and verify your account and the identity of users of the Website and our other products or services.
Contact you when necessary about your account or your use of the Website and our other products or services.
Send you information and promotional materials about our products or services, third party products or services, as well as One Community Health in general.
Respond to support requests.
Comply with regulatory requirements for the maintenance of records.
Fulfill any other purpose for which you provide it.
Give you notices about your account, including appointment reminders and notifications regarding test results.
Notify you of changes to any products or services we offer or provide.
Any other legal, business, or marketing purposes that are not inconsistent with this notice.
We may also use the information we collect to display advertisements to our advertisers' target audiences. Even though we do not disclose your personal information for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.
Disclosure of Your Information
We may disclose aggregated information about our users, and information that does not identify any individual or device, without restriction.
In addition, we may disclose personal information that we collect or you provide to third parties, as described below:
We may share your personal information with third parties who provide third party products or services or information through the Website. Such third parties may use the information to fulfill product or service orders, develop and improve their products or services, and contact you about product or service orders, future products or services, or their company in general.
We may share your personal information with our third party vendors, suppliers and other service providers who provide services to us or on our behalf, such as operating and supporting the Website, performing marketing or consulting services, assisting us with the preparation and mailing of our business and marketing communications, and with processing and fulfillment functions. Examples of such third parties include website developers, hosting service providers, and auditors. These third party service providers may use your personal information for their own marketing purposes.
We may share personal information with our advertising and analytics partners, such as Google Analytics. The privacy policies of these third party companies apply to their collection, use and disclosure of your information. These third parties may combine your information with the information of other consumers for purposes of conducting studies and/or analytics. For more information about Google Analytics, including how to opt out, please go to: https://tools.google.com/dlpage/gaoptout.
We may share some or all of your information with our subsidiaries and corporate affiliates, joint venturers, or other companies that are or may become under common control with us. We will require these entities to comply with the terms of this notice with regard to their use of your personal information.
In the event of a merger, acquisition, reorganization, bankruptcy or other sale of all or a portion of our assets, any user information owned or controlled by us may be one of the assets transferred to third parties. We reserve the right, as part of this type of transaction, to transfer or assign your personal information and other information we have collected from users of the Website to third parties. Other than to the extent ordered by a bankruptcy or other court, or as otherwise agreed to by you, the use and disclosure of all transferred user information will be subject to this notice. However, any information you submit or that is collected after this type of transfer may be subject to a new privacy policy adopted by the successor entity.
We may disclose your information to government authorities or third parties if:
you have given us permission to share your information;
we are required to do so by law, or in response to a subpoena or court order;
we believe in our sole discretion that disclosure is reasonably necessary to protect against fraud, or to protect our property or other rights, or those of third parties, or the public at large; or
we believe that you have abused the Website by using the Website to attack or gain unauthorized access to a system or to engage in spamming, or in any other manner that violates applicable laws or any applicable terms of use.
Retention of Your Personal Information
We retain personal information for as long as is necessary for the purposes set out in this notice. Personal information may also be archived for time periods required or necessitated by law or legal considerations. When archival use is no longer required, personal information is deleted from our records.
Your Choices About Our Collection, Use, and Disclosure of Your Information
We strive to provide you with choices regarding the personal information you provide to us. This section describes the mechanisms we provide for you to control certain uses and disclosures of over your information.
Tracking Technologies. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. As noted above, if you disable or refuse cookies or block the use of other tracking technologies, some parts of the Website may then be inaccessible or not function properly.
Location Information. You can choose whether or not to allow the Website to collect and use real-time information about your device’s location through the device’s privacy settings.
Promotion by the Company. If you do not want us to use your information to send you information regarding our own or third parties' products or services, you can opt-out by emailing us at feedback@onecommunityhealth.org.
Disclosure of Your Information for Third-Party Advertising and Marketing. If you do not want us to share your personal information with unaffiliated or non-agent third parties for advertising and marketing purposes, you can opt-out by emailing us at feedback@onecommunityhealth.org.
We do not control third parties’ collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative (“NAI”) on the NAI’s website.
How We Protect Your Information
We have implemented commercially reasonable measures designed to secure your personal information from unauthorized access, use, alteration and disclosure. However, the transmission of information via the internet is not completely secure. You acknowledge that: (a) the limitations of the internet are beyond our control; (b) the security, integrity and privacy of information and data exchanged between you and us cannot be guaranteed; and (c) any such information and data may be viewed or tampered with in transit by a third party. One Community Health has no responsibility or liability for the security of information transmitted via the internet.
Correcting/Updating Your Information
You may have the right to access the personal information we collect about you. You may also have the right to correct any errors contained in that information. For details, please email us at compliance@onecommunityhealth.org.
Use of Information Outside Your Country of Residence
The Website is directed to users located in the United States. If you are located outside of the United States and choose to use the Website or provide your information to us, you should be aware that we may transfer your information to the United States and process it there. The privacy laws in the United States may not be as protective as those in your jurisdiction. Your consent to this notice followed by your submission of information to us through or in connection with the Website represents your agreement to the transfer of your information to the United States.
California’s Shine the Light Law
California Civil Code Section 1798.83, known as the “Shine The Light” law, permits any users who are California residents to request and obtain from us a list of what personal information (if any) we disclosed to third parties for direct marketing purposes in the preceding calendar year and the names and addresses of those third parties. Requests may be made only once a year and are free of charge.
“Do Not Track” Requests
Your internet browser and mobile device may allow you to adjust your browser settings so that “do not track” requests are sent to the websites you visit. IF YOU DO NOT WANT US TO AUTOMATICALLY COLLECT INFORMATION FROM YOU WHEN YOU USE THE WEBSITE, EITHER NOW OR FOR FUTURE BROWSING SESSIONS, REFRAIN FROM USING THE WEBSITE. WE DO NOT CURRENTLY RESPOND TO DO NOT TRACK (“DNT”) SIGNALS.
Changes to Our Privacy Notice
We may update our privacy notice from time to time. If we make material changes to how we treat our users’ personal information, we will post the new privacy notice on this page. Your continued use of the Website after the posting of the new privacy notice will mean you accept the changes. In some cases we may attempt to contact you through an email or other address you have provided, so we can give you choices about our using your information in a manner different from that stated at the time of collection. If we make any material changes in our privacy practices that affect your personal information that is already in our possession, we will apply those changes to that older information only with your consent or as otherwise allowed by law.
The date the privacy notice was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you and for periodically visiting this privacy notice to check for any changes.
Contact Information
To ask questions or comment about this privacy notice and our privacy practices, contact our Privacy Officer at:
Email: compliance@onecommunityhealth.org
Mail: One Community Health, 849 Pacific Ave., Hood River, OR 97301