One Community Health’s Lynne Frost Honored With “2017 Oregon Rural Health Hero” Award

Oregon Office of Rural Health’s recognition spotlights the dedication of people making a major impact on rural health care in Oregon.

Just after receiving her award, Lynne Frost, “2017 Oregon Rural Health Hero,” poses with Scott Ekblad, director of the Oregon Office of Rural Health and Robert Duehmig, deputy director of the Oregon Office of Rural Health.

Oct. 26, 2017 (Hood River, Ore.) — One Community Health (OCH) is proud to announce that Clinical Operations Director Lynne Frost has just received the prestigious “2017 Oregon Rural Health Hero” Award.

The Oregon Office of Rural Health presented Frost with the award during the 34th Annual Oregon Rural Health Conference at Sunriver Resort, Oct. 18-20. The recognition highlights an outstanding person, program or organization that has improved the quality and availability of health care in rural communities.

As stated in an award summary posted by the Oregon Office of Rural Health, “Lynne is incredibly dedicated to her staff and patients, balancing administrative responsibilities with patient care. Yet, despite all of the things on her plate, Lynne always takes time to help her staff of over 75 direct and indirect reports to develop professionally and receive continued training. As a result of Lynne’s advocacy, employees at One Community Health are given a training budget to use on training they deem useful each year. She invests in her staff, and it shows. Moreover, Lynne ensures that her staff are able to accomplish a good work-life balance and insists that they engage in self-care. Not only does this show her regard for all people, it also builds capacitation within teams that in turn allows excellent patient care to take place.”

At the award ceremony, about 200 attendees watched a professional video testifying to Frost's impact and the work of her OCH team. She was then handed the impressive glass award in front of the crowd, most of whom were medical professionals specializing in Oregon’s rural health.

"So many nice words were said that I was a mild wreck when it came time to go to the stage and accept the award," Frost says. "I told the crowd there was nothing I've done that I've accomplished alone. So in effect, this award was something I received on behalf of the team."

The idea to nominate Frost came from a number of OCH staff members who had been told about the award from a former employee. They felt Frost’s passion for rural health, her success in executing strategies and hitting vital goals, her advocacy for population health, and her achievements in launching and overseeing the School-Based Health Center at Hood River Valley High School fit the nomination criteria—and they were right.

Frost holds a doctorate in nursing practice from the University of Portland. Prior to joining OCH three years ago, she worked in pediatrics for 23 years, starting as a nursing assistant and working up to become a certified pediatric nurse practitioner. Staff members wrote recommendations and testimonials about Frost’s unique accomplishments, bearing witness to her commitment to population health, policy, prevention, alleviating disparities and leadership excellence.

“After learning about the past people awarded and who have earned such recognition within their community, I was speechless,” she said. “I had tears in my eyes, thinking that anyone would even consider what I do to be of comparable caliber to what they have done. I am simply showing up and doing my job as best as I can—that’s it…and the truth is, I struggle accepting this award alone for my successes have not been the work of one but the collective efforts of the team that surrounds me.”

According to Dave Edwards, OCH’s CEO, the award is all about improving quality and availability of health services in rural areas—and it serves to reinforce these messages.

“I think Lynne would be the first to say, ‘It takes a village,’ but every village needs leadership,” Edwards says. “Lynne has worked tirelessly to improve quality, and her team has responded. We now have some of the most consistent high-quality care of any health center in Oregon. Lynne has worked equally diligently to improve access, particularly at Hood River Valley High School. Lynne—along with key internal and external partners—have achieved something that had only been dreamed of in years past. It is very exciting for us to see Lynne get recognition for her outstanding contributions.” 

For more details about the award or Frost’s notable efforts, please see the award video and official statement of recognition.

About One Community Health
One Community Health (OCH) is a nonprofit, Federally Qualified Health Center with locations in The Dalles and Hood River, Ore. Formerly known as La Clínica del Cariño Family Health Care Center, Inc., it was founded in 1986 and, today, has evolved into an official Patient-Centered Primary Care Home. OCH currently provides services to over 11,000 patients. In addition, OCH excels in providing proactive educational programs and support that sustain its integrated approach to health and wellbeing. Dedicated to advancing health and social justice for all its community members, OCH serves patients from the Mid-Columbia River Gorge Region: Wasco, Hood River, Klickitat and Skamania Counties.

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